Reference

Privacy Policy for Indonesia Accounts

Live Dealer Lobby, Garuda Gems, Aviator and Royal Fishing sit behind one account profile, and this Privacy Policy explains how we collect, use and protect the data that…

DANA receipt dataOVO and GoPay checksQRIS transaction IDsAccount security paths
qasia88 Privacy Policy for Indonesia Accounts
PRIVACY HELP

Privacy Contacts for DANA and QRIS

A privacy request moves faster when you contact us from the same phone and account path we already know.

Logged-in chat Use the chat bubble after login at Account > Help > Privacy.
WhatsApp privacy desk Message the WhatsApp number shown inside Account > Help only; we do not ask…
Email requests Write to [email protected] if you cannot reach the lobby.
DATA HANDLING

Account Privacy Inside qasia88

Your account data has a clear job. We collect what is needed to let you sign in, move through the lobby, confirm wallet activity and ask for help without exposing private details.

Sign-up data

During sign-up, we ask for a username, phone number and password. The password is stored as a hash, and OTP checks help us confirm that the phone path belongs to you.

Payment receipts

For DANA, OVO, GoPay and QRIS, we keep receipt IDs, time stamps and account names needed to match wallet activity. We do not ask for your wallet PIN or store it.

Cookie choices

Session cookies keep you logged in while you move between Live Dealer Lobby and Garuda Gems. You can adjust browser storage at Account > Privacy > Cookie Settings after you sign in.

Device checks

We record device type, browser, IP range and login time to spot account takeovers. If an Android Chrome login follows an iPhone Safari login quickly, we may ask for an extra check.

Retention requests

We keep account, wallet and chat records while your account stays active and for legal or dispute needs after closure. Ask support to review retention tied to a specific ticket or receipt.

Data sharing limits

Only staff who handle verification, wallet reconciliation or privacy requests can view relevant data. Payment partners receive the minimum receipt details needed to confirm DANA, OVO, GoPay or QRIS activity.

Questions About Your Account Privacy

Privacy questions are easier when the next step is visible. We built these answers around account data, wallet receipts, cookies and correction requests so you know what to send before contacting us. If a request involves access to the lobby or account status, we check whether local law permits that access before we act, and our support hours remain 10:00 to 22:00 WIB daily.

We collect the username, phone number, password hash, login records, cookie choices, device data and payment receipt details needed to run your account. Email is collected only if you add it for support or recovery.

No. We only keep receipt details needed to match a wallet action, such as QRIS transaction ID, time stamp and account name. We never ask for your DANA, OVO or GoPay PIN.

Device and IP logs help us notice account access that does not fit your normal pattern. If a new browser appears, we may ask for OTP or support confirmation before privacy data is shared.

Yes. Open Account > Profile > Edit Details and change the fields that are open for editing. For locked fields, contact support with your username and the phone number linked to the account.

Send a request through live chat, WhatsApp from Account > Help, or [email protected]. We confirm account control first, then prepare the account data we can lawfully provide.

We keep records while your account is active and longer when needed for legal, tax, dispute or security reasons. You can ask us to check a specific chat thread, receipt ID or profile field.

Only the privacy support staff and any required verification staff can see the request. We do not share your message with game providers unless a technical log is needed to solve the privacy case.